Monthly Shopify support

A dependable technical team without a full-time hire.

Designed for merchants who need ongoing help, predictable access, and a team already familiar with their store.

Ask which option fits

Operational support

Basic

Reliable help for essential content and Shopify system updates.

Malaysia

RM3,000

per month

Minimum 3 months

International service rateUSD 694
Choose Basic
  • Email response within 24 hours
  • Phone or WhatsApp during working hours
  • Basic Shopify updates
  • 3–5 working day delivery
  • Quarterly or annual advance payment

Priority access

Premium VIP

High-touch support for businesses that need broader design and technical availability.

Malaysia

RM15,000

per month

Minimum 3 months

International service rateUSD 3,994
Choose Premium VIP
  • 24-hour phone or WhatsApp standby
  • Shopify system assistance
  • Liquid changes and support
  • Web-store design services
  • 1–3 working day delivery

RM rates are for Malaysia and USD rates are the published international service rates. New app setups and entirely new custom Liquid features are quoted separately. Manual backups are available on request and are not performed automatically.

Before you choose

Clear answers, without the sales fog.

If your requirements do not fit neatly into one option, we can shape a custom scope after a short discovery call.

Who are the USD rates for?+

The USD prices are ShopJedi’s published service rates for international clients. We confirm the applicable market, scope, and invoicing currency before work begins.

What kinds of updates are included?+

Typical work includes slider changes, products, collections, blog formatting, page updates, and approved Liquid amendments.

Is there a minimum term?+

Yes. Current monthly plans require a minimum three-month commitment.

Does the plan include new app development?+

No. New apps, major integrations, and net-new custom features are scoped separately.