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Privacy & data

Privacy Policy

A clear explanation of the information ShopJedi collects through this website, why we use it, and the choices available to you.

GURL STUDIO 200603100033 (PG0176700-M)

About this policy

ShopJedi is operated by GURL STUDIO 200603100033 (PG0176700-M). This Privacy Policy applies when you visit shopjedi.com, submit a project inquiry, or communicate with us about our services. It does not govern a merchant's Shopify store or another third-party website, even when we link to it.

Information we collect

When you contact ShopJedi, we may collect the information you choose to provide, including:

  • Your name, work email address, phone or WhatsApp number.
  • Your company or brand, service requirement, estimated budget, project details, and subsequent messages.
  • Information you send separately by email or during project discussions.

Our hosting infrastructure may also record technical information such as an IP address, browser or device information, request time, and requested page. The inquiry form temporarily uses a derived identifier from the submitting network address to enforce anti-spam limits. The public website does not offer customer accounts; the administration area is restricted to authorised ShopJedi staff.

How we use personal data

We use personal data only for reasonable business, service, and security purposes, including to:

  • Receive, review, and respond to an inquiry.
  • Understand project requirements, assess fit, and prepare an estimate, proposal, or recommended next step.
  • Communicate about a prospective, active, or completed project.
  • Maintain internal business and correspondence records.
  • Protect the website and admin panel, prevent spam or misuse, and investigate security issues.
  • Meet applicable legal, regulatory, accounting, or dispute-resolution requirements.

Submitting the inquiry form asks ShopJedi to use the supplied information to respond to you. We will request additional permission before using it for a materially different purpose where required.

Storage, staff access, and sharing

Inquiry information is stored in private server-side records available through ShopJedi's staff-only admin panel. A notification containing the inquiry details may also be delivered to sell@shopjedi.com, and ShopJedi may reply by email using the saved contact details.

Access is limited to authorised ShopJedi personnel and service providers that need the information to operate our hosting, email, security, or technical support. We may also disclose information to professional advisers or public authorities where required by law or necessary to protect legal rights. ShopJedi does not sell or rent personal data.

Security and anti-spam protection

We use access controls, restricted server permissions, staff authentication, rate limits, and other reasonable safeguards appropriate to the information we hold. No internet transmission or storage system can be guaranteed completely secure, but we review the controls used for this website and its inquiry records.

Retention and international processing

We retain inquiry and correspondence records only for as long as reasonably necessary to respond, manage a possible or active project, maintain legitimate business records, meet legal obligations, or address security and disputes. Inactive information is reviewed and may be deleted when it is no longer required. A particular record may be retained longer where the law or an unresolved matter requires it.

Hosting, email, and technical service providers may process information in Malaysia or another country where they operate. Where cross-border processing occurs, we take reasonable steps to use providers and arrangements that protect the information appropriately.

Cookies, referral links, and external services

The public ShopJedi website uses Google Tag Manager to manage tracking tags. Depending on the tags enabled in the container, Google and other configured providers may receive technical and usage information, such as pages visited, browser and device information, and interactions with the website, and may use cookies or similar technologies. The staff-only admin panel uses an essential authentication cookie to keep authorised staff signed in securely.

Our pages may link to Shopify, social platforms, portfolio websites, or other external services. Those services operate under their own privacy policies and may set their own cookies after you visit them. Some clearly identified Shopify links are referral links, which may allow ShopJedi to receive a referral benefit without changing the price you pay.

Your choices and rights

Subject to applicable law, you may ask ShopJedi to:

  • Confirm whether we hold personal data about you.
  • Provide access to or correct inaccurate personal data.
  • Withdraw consent or request deletion where the information is no longer required.
  • Explain how your information has been used or shared.

Some requests may be limited where records must be retained for legal, accounting, security, or dispute purposes. Contact sell@shopjedi.com and provide enough information for us to identify the relevant inquiry.

Policy updates and contact

We may update this policy when the website, our processes, or applicable requirements change. The latest version and update date will remain on this page.

GurlStudio
49, Lorong Cassia Tengah 28
Bandar Cassia
14110 Batu Kawan
Penang, Malaysia
Email: sell@shopjedi.com
Mobile: +6012-4289573 (Geoffrey)

Bahasa Malaysia

Polisi Privasi

ShopJedi dikendalikan oleh GURL STUDIO 200603100033 (PG0176700-M). Polisi ini terpakai apabila anda melawat shopjedi.com, menghantar pertanyaan projek, atau berkomunikasi dengan kami tentang perkhidmatan kami. Polisi ini tidak mengawal kedai Shopify milik pelanggan atau laman web pihak ketiga yang dipautkan.

Data peribadi yang kami kumpulkan

Apabila anda menghubungi ShopJedi, kami mungkin mengumpulkan nama, alamat e-mel kerja, nombor telefon atau WhatsApp, nama syarikat atau jenama, perkhidmatan yang diperlukan, anggaran bajet, butiran projek, serta mesej susulan yang anda berikan.

Infrastruktur pengehosan kami juga mungkin merekodkan maklumat teknikal seperti alamat IP, maklumat pelayar atau peranti, masa permintaan, dan halaman yang diminta. Borang pertanyaan menggunakan pengecam terbitan daripada alamat rangkaian secara sementara untuk melaksanakan had anti-spam. Laman awam ini tidak menyediakan akaun pelanggan; panel pentadbiran hanya boleh diakses oleh kakitangan ShopJedi yang diberi kuasa.

Bagaimana kami menggunakan data

Kami menggunakan data untuk menerima dan membalas pertanyaan, memahami keperluan projek, menyediakan anggaran atau cadangan, berkomunikasi tentang projek, menyimpan rekod perniagaan, melindungi laman web, mencegah spam atau penyalahgunaan, dan memenuhi keperluan undang-undang yang berkenaan.

Penyimpanan, akses, dan perkongsian

Maklumat pertanyaan disimpan dalam rekod pelayan peribadi yang boleh diakses melalui panel pentadbiran khas kakitangan. Pemberitahuan yang mengandungi butiran pertanyaan juga boleh dihantar ke sell@shopjedi.com. Akses dihadkan kepada kakitangan ShopJedi dan penyedia perkhidmatan pengehosan, e-mel, keselamatan, atau sokongan teknikal yang memerlukannya.

Kami mungkin mendedahkan maklumat kepada penasihat profesional atau pihak berkuasa apabila diwajibkan oleh undang-undang atau untuk melindungi hak undang-undang. ShopJedi tidak menjual atau menyewakan data peribadi.

Keselamatan, penyimpanan, dan pemprosesan antarabangsa

Kami menggunakan kawalan akses, kebenaran pelayan terhad, pengesahan kakitangan, had kadar, dan perlindungan munasabah yang lain. Data disimpan hanya selama yang munasabah untuk membalas pertanyaan, mengurus projek, menyimpan rekod perniagaan yang sah, memenuhi kewajipan undang-undang, atau menangani isu keselamatan dan pertikaian. Penyedia perkhidmatan mungkin memproses data di Malaysia atau negara lain tempat mereka beroperasi, tertakluk kepada langkah perlindungan yang munasabah.

Kuki, pautan rujukan, dan perkhidmatan luar

Laman awam ShopJedi menggunakan Google Tag Manager untuk mengurus tag penjejakan. Bergantung pada tag yang diaktifkan, Google dan penyedia lain yang dikonfigurasi mungkin menerima maklumat teknikal dan penggunaan seperti halaman yang dilawati, maklumat pelayar dan peranti, serta interaksi dengan laman, dan mungkin menggunakan kuki atau teknologi serupa. Panel pentadbiran kakitangan menggunakan kuki pengesahan penting. Laman pihak ketiga yang dipautkan mempunyai polisi privasi dan kuki mereka sendiri. Sesetengah pautan Shopify ialah pautan rujukan yang mungkin memberi manfaat rujukan kepada ShopJedi tanpa mengubah harga yang anda bayar.

Hak dan pilihan anda

Tertakluk kepada undang-undang yang berkenaan, anda boleh meminta pengesahan sama ada kami menyimpan data anda, meminta akses atau pembetulan, menarik balik persetujuan, meminta pemadaman apabila data tidak lagi diperlukan, atau meminta penjelasan tentang cara data digunakan. Sesetengah rekod mungkin perlu disimpan atas sebab undang-undang, perakaunan, keselamatan, atau pertikaian.

Hubungi kami

Untuk sebarang pertanyaan privasi, hubungi sell@shopjedi.com atau tulis kepada GurlStudio, 49, Lorong Cassia Tengah 28, Bandar Cassia, 14110 Batu Kawan, Penang, Malaysia. Polisi ini mungkin dikemas kini apabila laman web, proses kami, atau keperluan undang-undang berubah.